Refund policy
Under what conditions customers can receive a refund.
0-14 Days Prior To Event Date
No cancellations or refunds within 14 days from date of event. Event registration may be transferred to another party, or to an equivalent, future KENX event, minus a $100 transfer fee.
15 Days or Greater Prior to Event Date
Cancellations or refund requests must be received in writing or email info@kenx.org.
Delivery policy
How and where goods are shipped, and on what timeline.
All KENX conferences, workshops, trainings and other events are held virtually and dependent upon local and state guidelines may have an in-person element. All events are to be held on the identified dates but are subject to new dates, if need be.